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| Advisers finding new ways to respond to customers |
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| 11th December 2006 |
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The number of mortgage advisers wanting to receive notification of new mortgage leads by text message is growing rapidly.
Over the past year, lead provider Leadbay, has seen a 340% increase in the number of mortgage advisers who have asked to be notified of a new lead by text message.
Leadbay provides leads to advisers within seconds of the borrower requesting advice, so receiving details of the lead by text message means that the adviser can contact the lead immediately where-ever they are, greatly improving their chance of converting the lead into business.
Simon Baker, Operations Manager at Leadbay says, “Leadbay provides advisers with the opportunity to receive a lead instantly, where-ever they are. A busy adviser is likely to be out of the office a lot, visiting clients. However increasingly advisers recognise that getting back to a lead immediately has a very big impact on their ability to convert the lead to business - even if they only phone or text to say they will speak in more detail later.
“Leadbay is dedicated to providing the highest level of service to the advisers who use our system. Providing leads instantly by text message is an important part of that service, and one that is valued by an increasing number of mortgage and loan advisers.” |
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| Notes for editors |
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| Leadbay launched in January 2005 after a thorough study of mortgage advisers’ needs and requirements; it forms part of Add Momentum which launched in the summer of 2003. Add Momentum focuses on delivering innovative services that are customer-focused and easy to use. Its ethos is to bring people and technology together; to help people to fulfil potential, achieve new things and make a real difference. |
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The Advantage
Our leads are primarily sourced through the internet from customers who have
confirmed they are actively seeking a mortgage or loan, and wish to speak to an
advisor.
The Security
To ensure that the process is within FSA guidelines, Leadbay has been reviewed
and endorsed by the top UK compliance firm
threesixty
Our Goal
Leadbay's immediate goal is to provide the best service to mortgage and loan
advisers and professionals, by sourcing fresh internet enquiries. These are
then sold in the most flexible way possible, at the prices you want to pay.
Leadbay's long term goal is to become the industry leader, and through quality,
innovation and value for money, set the standard in lead provision.
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